Our Shared Values
We Are A Customer-Oriented Microfinance Institution.
Our people, our community and the physical environment are the core constituents of our value system. We seek to carve the image of a strong stakeholder and player in the national microfinance banking and wealth creation process.
Reliability
We shall strive to keep our promises by making every reasonable effort to sustain this through the utilization of dedicated workforce and other organizational resources.
Integrity
We will do the right for the right reason by being trustworthy, professional and transparent in all our dealings with our customers.
Service Excellence
We shall continuously meet and manage our customers’ expectation through provision of first rate services at all times.
Empathy
We will manage our emotions by putting ourselves in our customers’ positions and understand their points of views for more robust decisions.